Returns & Exchanges

At Salts Mill Shop, we want you to be completely satisfied with your purchase; if you are not, you can return your items within 30 days of delivery for a full refund. Please ensure that all returned products are in their original packaging and unused condition.

Return Process

• 1.
  Initiate Your Return

  Log in to your account or visit our returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original box and include the printed return slip provided during the online initiation process.

• 3.
  Ship the Items

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to the original payment method within 5 to 10 business days.